RETURNS & EXCHANGES

You have the right to return the products you buy, free of charge and without having to let us know the reason why you want the products returned, within fourteen (14) days from the date you receive them. In this case, only the direct cost of returning the products is borne by you.

 Please note that returns are only accepted if:

• You contact us via email at info@kyklosshop.com
• The product has not been worn further in the test
• The product is not a special order like personalized jewelry 
• All product accessories such as the box and the proof of purchase are returned, as all of the above are part of the product
• If the product is accompanied by a gift, it must be returned with the product

Send us the products by courier: ACS Courier or FedEx

Please make sure the packaging of the shipment is secure so as not to cause any damage during transport. We inform you that www.kyklosshop.com is not responsible in case of loss or destruction of the product during the transfer of the return. In case of return of the products, your refund will be completed within fourteen (14) days from the date of receipt of the products. We inform you that www.kyklosshop.com is not responsible for any damage and wear of the products after their use and in no case is it obliged to replace.